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Frequently Asked Questions

On this page, you will find all the information you need about how the casino works. We will help you find your way around the gambling world of the casino DigiDice and answer any questions you may have. How do you start playing, how do you make deposits and what great offers await you? You can find the answers to these and many other questions right here.

Registration

To enjoy all the thrills of playing for real money, you first need to create a personal account, that is, sign up. There’s nothing complicated about it. Once on the website, click the «Sign up» button in the upper right corner of the screen. A window will then open with fields you need to fill in. It’s all simple:

  • Enter your email address or phone number;
  • Create a strong password using letters and numbers;
  • Select your country of residence;
  • Read and accept the terms and conditions;
  • Click the «Sign up» button.

You can also sign up via social networks and WEB3 apps. In that case, you automatically accept the terms and conditions.

Making a deposit

After signing up or logging in, you can make a deposit to your account. To do this, go to the «Cashier» section, enter the deposit amount and click the «Deposit!» button. A menu with the available payment systems will appear. Topping up your account balance is easy. Simply choose a suitable payment system, be it a bank card, an e-wallet or a crypto wallet, and fill in the required information following the prompts.

Please note that the single deposit limits vary depending on the selected system. The list of deposit methods depends on the selected country of residence. If you can’t find the method you need, check the selected country of residence on the «Profile» tab in your account.

In addition, when processing payments, the administration of the casino DigiDice may at any time request documents confirming your identity in order to prevent fraud. Such an additional check ensures the security of transactions and does not take much time.

Our games

Once you sign up on our website, you will gain access to a huge number of casino games. Their variety will impress any player and let you choose exactly what suits you.

Slot machines take center stage. We have gathered for you the very best slots from such renowned game developers as Pragmatic Play, Netent, Igrosoft, Playtech, BTG, Novomatic and others. Controls, graphics, sound – everything is top-notch. The casino DigiDice offers various types of slots – both classic ones that have become legends in many casinos and modern ones that have gained huge popularity thanks to their outstanding graphics. Those who feel nostalgic can enjoy all-time favorite slot machines: Crazy Monkey, Book of Ra, Lucky Drink, etc. A traditional playing field, easy controls and decent payouts are their main advantages.

As for new-generation slots, apart from exciting bonus games they stand out for their stunning graphics. Gripping storylines, pleasant surprises, 3D graphics with animation and killer soundtracks will blow you away. Tombstone RIP, Dead or Alive 2, San Quentin – these and many other slots are sure to appeal to fans of huge multipliers and exciting features.

Roulette, the queen of gambling, is also among the casino’s popular games. Modern 3D graphics create the realistic atmosphere of a gambling venue, making the game truly thrilling.

Live dealer games are a relatively new form of entertainment. Everything here is just like in a regular (land-based) casino, except for a few aspects that have a positive impact on the gaming experience.

All these and many other casino games are available for real money immediately after registration.

Earning and exchanging points, statuses

The casino DigiDice has a very simple and rewarding points system. Open any game you like and place your bets. For every bet of $10 or more, you are credited with points. More bets mean more points. What’s more, they let you climb the career ladder and raise your status. After signing up, you get the «Beginner» status and can work your way up to the «Diamond» status by collecting the required number of points. Statuses are updated every hour. And if you decide to exchange points for money, your status will not drop but will remain at the same level.

Whether you are a beginner or an experienced online casino player, every user has a chance to achieve a high status.

Your exchange rate is determined by your current status. The higher it is, the better the exchange rate. To exchange points for money, open the «Bonuses» tab in your account. Then enter the desired number of points in the exchange field. The amount you will receive is calculated according to your status. Then click the «Exchange CP for money» button, and the money will be automatically transferred to your balance. It’s that simple – no wagering requirements and no additional conditions.

Withdrawal

At any time after exchanging points for money or landing a big win, you can withdraw funds from your account. To do this, open the «Cashier» tab and go to the «Withdraw» section. You will see a menu with the payment systems available for withdrawal: e-wallets, crypto wallets and bank cards. Choose a convenient payment system and withdraw your funds by filling in the required fields. Once the transaction has been processed, a notification about it will be sent to the email address you provided during registration.

The minimum withdrawal amount is: RUB - ₽1000.00; USD - $15.00; EUR - €15.00; UAH - ₴1000.00; CLP - $15000.00; ARS - $20000.00; PEN - $50.00; BRL - R$100.00; UBC - µ₿1000.00.

All payouts are processed within 24 hours on weekdays and within up to 72 hours on weekends and public holidays.

Customer support

If you have any questions or difficulties while playing at the casino DigiDice, feel free to contact our 24/7 customer support. There are several ways to do this:

  • by email (support@digidice.casino);
  • via live chat.

You can ask for help or contact the on-duty administrator in the chat by clicking the «24/7» button. It is located at the bottom of every page of the casino interface.

Casino staff will promptly come to your assistance at any time.

Customer support will help you resolve both technical and financial issues. Everything related to the casino, slot machines, transactions and so on will be resolved as quickly as possible. In addition, all data submitted to customer support remains undisclosed, and you can be completely confident that it is kept safe.